Privacy Policy

Effective Date: 21.09.2026
Last Updated: 21.09.2026

Welcome to Debyug Brahmabindu (“we”, “us”, “our”, or “the Platform”). Debyug Brahmabindu is a digital platform designed to facilitate live blood requests, blood donor registration, donor discovery, blood requirement coordination, and communication between individuals, donors, volunteers, hospitals, and other authorized users. We respect your privacy and are committed to protecting the personal information you provide while using our website, services, and related features. By accessing or using www.debyugbrahmabindu.com, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use the Platform, we may collect different types of information.

A. Account and Registration Information

Full name
Mobile number
Email address
Password or authentication information
Gender, where voluntarily provided
Date of birth or age
Profile photograph, if provided
User type or role
Referral or membership information, where applicable

B. Blood Donation Information

Blood group
Last blood donation date
Donor availability/status
Preferred location or service area
Donation eligibility information voluntarily provided by the donor
Number or history of donations, where applicable

C. Blood Request Information

When a user creates a blood request, we may collect:

Patient/requester’s name
Required blood group
Required blood component, where applicable
Required quantity
Hospital or treatment location
Required date and time
Emergency status
Contact details
Additional information supplied by the requester regarding the blood requirement

Users should provide only the information reasonably necessary to facilitate the blood request.

D. Location Information

To help connect blood requests with suitable donors, the Platform may collect or use location-related information such as:

City
District
State
PIN/postal code
Hospital/location details
Approximate location, where enabled by the user

We do not require users to provide precise real-time location unless a specific Platform feature requires it and the user provides the necessary permission.

E. Technical Information

When you use our Platform, certain technical information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Pages or features accessed
Date and time of access
Device identifiers, where applicable
Error and diagnostic information

This information may be used to maintain security, improve performance, and troubleshoot the Platform.

2. How We Use Your Information

Creating and managing user accounts
Registering and managing blood donors
Publishing and managing blood requests
Matching blood requests with suitable donors
Notifying donors about relevant blood requirements
Facilitating communication between donors and blood requesters
Verifying accounts or information where necessary
Maintaining donor availability information
Improving our services and Platform
Preventing fraudulent, abusive, or unauthorized activity
Maintaining Platform security
Responding to user enquiries and support requests
Maintaining records required for administrative or legal purposes
Sending important service-related notifications

We will not use your personal information for purposes incompatible with the purpose for which it was collected without appropriate notice or consent, where required by applicable law.

3. Blood and Health-Related Information

Information relating to blood groups, donation history, medical eligibility, and blood requirements may be considered sensitive personal information. We take reasonable measures to protect such information and limit access to authorized users and personnel. Debyug Brahmabindu is primarily a blood donation connection and coordination platform. Unless expressly stated otherwise, the Platform does not independently determine whether a person is medically eligible to donate blood. Donors should consult qualified medical professionals or authorized blood banks regarding their eligibility to donate. Users requesting blood are responsible for verifying medical and blood-bank requirements applicable to their particular situation.

4. How Donor Information May Be Displayed

To facilitate blood donation, certain donor information may be visible to authorized users or users searching for compatible donors. Depending on the features enabled on the Platform, this may include:

Donor name
Blood group
General location
Donor availability
Donation-related information
Contact or communication options

We aim to avoid unnecessarily exposing sensitive personal information. Users must not use donor information obtained through Debyug Brahmabindu for:

Spam
Unsolicited marketing
Harassment
Unrelated commercial solicitation
Fraudulent activities
Any unlawful or unauthorized purpose

5. Blood Request Information

Information submitted as part of an urgent or live blood request may be displayed or shared with relevant users, volunteers, donors, hospitals, or authorized representatives to help fulfill the request.

Because blood requests may involve urgent medical circumstances, users should carefully consider what personal information they include in publicly visible request descriptions.

Users should avoid including unnecessary sensitive information such as:

Government identification numbers
Financial information
Passwords
OTPs
Unrelated medical records
Banking information

6. Communication and Notifications

The Platform may use:

SMS
Email
Push notifications
WhatsApp or other supported communication channels
Telephone calls, where applicable

to communicate:

Blood requests
Donor alerts
Account-related information
Verification messages
Important service notifications
Platform-related announcements

Where required, users may be provided with options to manage certain non-essential communications.

7. Sharing of Personal Information

We do not sell or rent users’ personal information as a commercial data product.

We may share information when reasonably necessary with:

A. Other Platform Users

Information may be shared with donors, blood requesters, volunteers, hospitals, or authorized representatives to facilitate blood donation and communication.

B. Service Providers

We may use trusted third-party service providers for services such as:

Website hosting
Cloud storage
SMS and OTP services
Email delivery
Push notifications
Analytics
Security services
Technical support

Such service providers may process information only as necessary to provide their services to us.

C. Legal and Regulatory Authorities

We may disclose information where required by applicable law, court order, governmental request, or lawful regulatory process.

D. Emergency or Safety Situations

We may disclose appropriate information where reasonably necessary to protect someone’s life or safety or to prevent serious harm, subject to applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

Security measures may include access controls, authentication mechanisms, secure hosting, monitoring, and other reasonable safeguards. However, no online system can be guaranteed to be completely secure. Users should therefore take appropriate precautions when sharing personal information online.

9. Password and Account Security

Users are responsible for keeping their account credentials confidential. You should:

Use a strong and unique password
Avoid sharing your password or OTP
Log out from shared devices
Immediately notify us if you suspect unauthorized access to your account

We will not ask you to disclose your password through an unsolicited message.

10. Cookies and Similar Technologies

The Platform may use cookies and similar technologies to:

Maintain login sessions
Remember user preferences
Improve website functionality
Understand Platform usage
Improve security
Analyze performance

Users may be able to control cookies through their browser settings. Disabling certain cookies may affect the functionality of some Platform features.

11. Third-Party Services and Links

The Platform may contain links, integrations, or services provided by third parties. Those third parties may have their own privacy policies and terms of use. Debyug Brahmabindu is not responsible for the privacy practices of third-party websites or services that are outside our control. We encourage users to review the privacy policies of third-party services before providing personal information.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain user accounts
Facilitate blood donation activities
Maintain appropriate donation and blood-request records
Meet legal or regulatory requirements
Maintain security
Resolve disputes
Prevent fraud and misuse

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

13. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to information associated with your account
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Request information about how your data is processed
Manage certain notification preferences

Some information may need to be retained where required by law or where necessary for legitimate operational, security, or dispute-resolution purposes.

To make a privacy-related request, please contact us using the details provided in Section 19 of this Privacy Policy.

14. Children’s Privacy

Debyug Brahmabindu is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent or authorization, please contact us so that we can review the situation and take appropriate action.

15. User Responsibilities

Users agree not to:

Provide false or misleading information
Create fraudulent blood requests
Misuse donor information
Contact donors for unrelated commercial purposes
Harass or threaten other users
Impersonate another person
Upload unlawful or harmful content
Use the Platform for fraudulent activities
Attempt to gain unauthorized access to another user’s account
Misuse emergency blood-request facilities

We may suspend or terminate accounts that violate our terms, policies, or applicable law.

16. Accuracy of Blood and Donor Information

Debyug Brahmabindu relies substantially on information supplied by users, donors, hospitals, volunteers, and other authorized parties.

We do not guarantee that:

A listed donor is currently available
A donor’s information is accurate or current
A blood request remains active
Blood is actually available at a particular location
A donor is medically eligible to donate
A donation will be suitable for a particular patient
Information provided by another user is complete or accurate

Users should independently verify critical medical information with an authorized hospital, blood bank, or qualified healthcare professional.

17. Emergency Disclaimer

Debyug Brahmabindu is intended to assist with communication and coordination for blood donation.

The Platform should not be considered a replacement for emergency medical services, hospitals, blood banks, doctors, or qualified healthcare professionals.

In a medical emergency, users should contact the appropriate emergency medical service, hospital, blood bank, or healthcare facility immediately.

The Platform does not guarantee that a donor or blood supply will be available for any particular request.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in applicable laws
Changes in our data-processing practices
Security or operational requirements

The updated Privacy Policy will be published on the Platform with a revised “Last Updated” date.

Users are encouraged to periodically review this Privacy Policy to stay informed about how their information is handled.

19. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Debyug Brahmabindu
Website: www.debyugbrahmabindu.com
Email: sn.eduweb@gmail.com
Phone: +91 9090351000
Address: Samantarapur, Old Town, Bhubaneswar, Odisha 751002, India

Privacy Contact

For privacy-related requests, please mention “Privacy Request” in the subject of your email so that we can appropriately process your enquiry.

20. Consent

By registering with, accessing, or using Debyug Brahmabindu, you acknowledge that you have read and understood this Privacy Policy and, where required by applicable law, consent to the collection and processing of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of the Platform.

Debyug Brahmabindu
Website: www.debyugbrahmabindu.com
Email: sn.eduweb@gmail.com
Phone: +91 9090351000
Address: Samantarapur, Old Town, Bhubaneswar, Odisha 751002, India

Last Updated: 21.09.2026